Cancelling a Client Review
You can cancel a file from the client review stage, meaning the translation will be delivered with all previous steps completed, but without a client review. Any user with access to the Admin Panel has access to cancelling any client review, regardless of who requested the project.
To cancel a client review, follow these steps:
1 - Open the project.
2 - Click on the three dots on the right-hand side of the task (see image below).
3 - Select the "Cancel Review" option.
4 - Click "Confirm" to finalize the action.
Once the review is canceled, the status will be updated, and the user who canceled the review will be displayed:
While a review that is cancelled by a user will be delivered, if the translation is cancelled on the Unbabel side, the translation job will not. You can tell a review-only cancellation from a full cancellation:
- if the translation is fully cancelled, a message reading "The entire translation was cancelled" appears in place of the username
- a pop up confirming this will appear if you hover over the information icon