If you have a translation workflow that requires a final step of revision on your end before finishing and delivering the translated files, you will need to access our Polyglot tool to complete this step. Polyglot is easy to operate so this should be no issue!
Polyglot is a tool used by our editor freelancers as well, so many features and tricks are shared. You will be re-directed to some articles for our Community through this article when more information is recommended and when the experience is completely equivalent.
Creating an Unbabel Reviewer account
The Unbabel account used to access and work on client reviews is not the same as a Portal account! Although the same email can be used, the account is independent and used to access a different page.
A client reviewer account is created in the Portal, by an existing Portal user with a role of Admin or higher.
While logged to the Customer Portal, open the “User Management” section, then click on the “Client Reviewers” tab to view existing users. To create a new user, click on the “New user” dropdown and select “New client reviewer”.
This will prompt a new screen, where you can input the following user fields:
- First name
- Last name
Click on "Select Languages" to configure the language pairs the user is allowed to review:
English is selected by default as the source language, but you can change it. You can also select multiple language pairs if you want the reviewer to work on projects of different languages. Once you are done, click Confirm.
After entering the user data, click on "Add Reviewer".
This will add the user to the table. You can continue adding more reviewers if needed. You can also remove a user from the table by clicking the trash bin icon.
Once you added all accounts, click Send Invite. Clicking the button will send an email invitation to the client reviewers with instructions on how to activate their account. Each account remains in pending status until the reviewer checks the email and validates the account, at which point it switches to active.
User information can be edited later by clicking on the username you want to edit to access the user profile, then click on Edit Information. Here, you can update the first and last name, as well as add or remove language pairs.
Once you are done, click on Save Changes.
Validating the account
The client reviewer will receive a validation email once the account is created.
When clicking Confirm Email, the user is redirected to a password creation page. Choose a password with enough strength to be able to submit it.
Once accepted, the account is validated and the user is redirected to the login form.
Login to the Review Platform
Once you have validated your account, navigate to https://clientreview.unbabel.com to access the platform.
Note: please remember that this account is separate and therefore the password will not necessarily match the one from Portal. We recommend you use the same password in order to avoid confusion.
You can reset your password by clicking on the Forgot your Password? link. This will prompt you to enter your email address and generate a password reset link which will be sent to your email.