Paulo Talhadas

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Activity overview

Latest activity by Paulo Talhadas
  • Paulo Talhadas created an article,

    Package v2.22 - 02/01/2025

    Release date: 2 January 2025   Release Notes Improved chat history on chat/messaging component and capability for the component to work for sessions shared between multilingual agents. Added loggi...

  • Paulo Talhadas created an article,

    Project estimation, TM discounts and final cost

    Project estimation is a feature only available to a specific number of accounts. If you're not seeing the estimation step during the project creation flow, it may not be a bug, but rather a feature...

  • Paulo Talhadas created an article,

    Package v3.99 - 02/01/2025

    Release date: 2 January 2024   Release Notes Fix null pointer Prevent unnecessary retries when TRs were deleted Update backend endpoint urls   Package Installation URL [your Salesforce Org URL]/p...

  • Paulo Talhadas created an article,

    Package v3.47 - 02/01/2025

    Release date: January 2nd 2025 *This version requires version 2.98 or later of the Unbabel Connector to be installed. You can check for even newer releases here.   Release notes   General improveme...

  • Paulo Talhadas created an article,

    My translation is being returned in the wrong language

    In some scenarios, you may find that your translations are being returned either untranslated (inbound messages) or translated into a different language from your conversation selection (outbound t...

  • Paulo Talhadas created an article,

    Reporting technical and quality issues

    Unbabel represents the conversation on our side using external facing IDs, which help us pinpoint the conversation and the translation requests originating there. Sharing the correct ID may prove a...

  • Paulo Talhadas created an article,

    Other features and limitations

    Features   HTML support You can request an outbound translations while including HTML. As such, your messages can be personalized to include images, emojis, and basic text formatting such as italic...

  • Paulo Talhadas created an article,

    No-translate feature

    At Unbabel, we take your privacy very seriously, and we don’t make use of customer sensitive data of any kind. That’s why we developed an Anonymisation step that automatically removes sensitive, pe...

  • Paulo Talhadas created an article,

    Agent language settings

    Management of agent language settings can be performed by any Customer Portal user that has an Integrations Manager role or above.    Agent language settings will determine whether a translation is...

  • Paulo Talhadas created an article,

    Settings page

    The Settings page allow for the management of Organization-wide and agent specific settings alike. The page is accessible to any Customer Portal user with a role of Integrations Manager or above, a...