Unbabel for Salesforce Service Cloud
All the information concerning Unbabel's integration with Service Cloud
- Pre-requisites to the installation
- Feature support and limitations and Package usage and limits
- Installation Guide and UAT plan
- Configurations - User permissions
- Configurations - Case Page Layouts and adding the Translation components
- Configurations - The translations feed
- Configurations - Languages
- Configurations - Set up an Organization-wide email address
- Unbabel SC General configurations
- Configurations - Sending Outbound emails using flows
- Configurations - Agent language setup
- How to use Unbabel for Service Cloud
- Translations feed view
- How to use Unbabel on Lightning console with Omni-Channel
- How to change language in a Case
- Features - No-translate
- How to work around the "Invalid usage of No-translate" error
- Features - Templates
- Features - Quicktext
- How to have different translations per Brand in Unbabel for Service Cloud
- How to send emails via 3rd Party Transactional Email Service
- How to use the alternative Email Translation Components
- Set available From Addresses and Email Templates dynamically using custom fields
- Configuring the “To Address” field in the Unbabel composer to fetch a value from a Case field
- Reporting on translation requests
- How can I report quality issues?