Paulo Talhadas
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Articles
Recent activity by Paulo Talhadas-
No-translate feature
At Unbabel, we take your privacy very seriously, and we don’t make use of customer sensitive data of any kind. That’s why we developed an Anonymisation step that automatically removes sensitive, pe...
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Errors and their solutions
For different reasons, Unbabel may fail to launch, or a translation request may not trigger. Please find below some common messages and the ways to work around them. Should any issues persist, re...
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Package v1.80 - 29/05/2023
Release date: 29 May 2023 Release Notes Added fields to support new brand mapping Package Installation URL [your Salesforce Org URL]/packaging/installPackage.apexp?p0=04t1n0000021l0xAAA ver...
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Configurations - Sending Outbound emails using flows
An email message created by our integration will use the Single Email message method, and count towards your organization's limit. We have introduced a feature that aims to mitigate this by diverti...
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FAQs
After clicking the click here link, an error message is prompted on Salesforce If the above behavior is what you are experiencing, then the screen above is what you should be seeing. This means t...
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No-translate feature
At Unbabel, we take your privacy very seriously, and we don’t make use of customer sensitive data of any kind. That’s why we developed an Anonymisation step that automatically removes sensitive, pe...
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How do I find the brand ID for my ZD brands?
If your Help Center is supported across different Zendesk brands, Unbabel will be able to set up a different translation profile for each, allowing your articles to be translated under a different ...
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How to change the customer's language
Whenever a new message is received or created in a ticket, Unbabel will run a language identification process based on the content from that message to determine its language. As a result, the lang...
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Billing
The Billing page enables you to monitor your unit usage during the current subscription and have access to past invoices. This app is restricted to Portal users with the owner role and can be acces...
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How to report quality issues
If you feel that one of our translations is off and needs to be reviewed, please forward that information to customer.happiness@unbabel.com and we will be keen on analyzing what may have happened a...