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Package v2.10 - 27/08/2026

Paulo Talhadas
  • Updated

Release date: 27 August 2026

 

Release notes

This release introduces two new components for managing knowledge article translations directly from the article record page: Submit Translations and View Translations.

 

Submit Translations (Unbabel Translations)

  • Submit Translations provides an interface to request translations directly, without using the Salesforce queue system. 
  • Key features: 
    • Language selection
    • Brand selection
    • Requests submitted directly  to the Unbabel backend
    • Immediate success/failure feedback via a toast message
    • Per-language display of translation status
    • Retry button for languages whose request or article update failed
  • Setup: Submit Translations is exposed through an object action of type Lightning Component, associated with the Lightning Component ExposeSubmitTranslationsCmp and a height of 400px. This action must be configured by the user and added to the Page Layout in the Object Manager  – the required steps have been added to the Installation Guide (Post-Installation - Configure Unbabel Components).

View Translations

  • View Translations provides an interface to view and navigate between an article’s existing translations. 
  • Key features: 
    • Per-article display of language, publication status, and translation
    • Article selection and navigation
    • Retry button when the selected article has a failed request or update
  • Setup: The custom component viewTranslationsComponent must be added to the article record page using the Lightning App Builder.

Expected Behaviour and Constraints

  • These components are available only on the article record page and operate at the individual article level.
  • Translations can only be requested from the primary-language article.
  • Translations are always based on the most recent version of the primary-language article.
  • Translation status tags reflect the status of the most recent translation request with the relevant article ID. 
  • If no translation request is found, the translation status tag defaults to ‘Not Translated’.
  • Translation status tags include a hover tooltip showing translation request ID, status, and error log (if any). 
  • A retry button is enabled in Submit Translations and View Translations when the corresponding translation request status is ‘Request Error’. 
  • On retry: if the previous translation was received, the system attempts to fetch it and update the article. Otherwise, it sends a new request to the backend using the same brand selection.
  • Translations can only be requested for languages with no ongoing translation request. If needed, this constraint can be bypassed by deleting the current draft for that language.
  • A notification is sent to the article owner when a translation is successfully delivered or when the article update fails.

 

Latest Packages

Latest package versions released.

 

Unbabel Connector v3.108

Installation URL

[Your Salesforce Org URL]/packaging/installPackage.apexp?p0=04td10000004t4LAAQ

version: 3.108

 

Knowledge Base Lightning v2.10

Installation URL 

[Your Salesforce Org URL]/packaging/installPackage.apexp?p0=04tWV0000006dDB

version: 2.10