Paulo Talhadas
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Recent activity by Paulo Talhadas-
User Management
The User Management feature allows for the creation of accesses and management of users in the Portal. When a Portal access is created, one or more Owners of the Portal are added to the user list, ...
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Editor instructions
You can add instructions to your translation requests that will help our editors meet your quality expectations. Instructions are short descriptions about specific requirements that would usually n...
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Fetching a completed outbound translation that is not being delivered
Under rare circumstances, a translation may run the entire course of our pipeline, be delivered to Kustomer but fail to populate the conversation and generate a reply to the customer. Typically, ...
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How to use Unbabel for Salesforce Knowledge Base
Requesting the translation for an article resembles assigning the article to translation to any Salesforce KB in-house user, only you will be assigning it to a queue that automatically calls the U...
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Other features and limitations
Features HTML support You can request an outbound translations while including HTML. As such, your messages can be personalized to include images, emojis, and basic text formatting such as italic...
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Package v3.35 - 15/01/2024
Release date: 15 January 2024 *This version requires version 2.95 or later of the Unbabel Connector to be installed. You can check for even newer releases here. Release notes Bug Fixing Added...
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Package v1.82 - 26/06/2023
Release date: 26 June 2023 Release Notes Added support for new languages To add the new languages to the relevant picklist, please consult this guide. Package Installation URL [your Sales...
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How can I report quality issues?
If you feel that one of our translations is off and needs to be reviewed, please forward that information to customer.happiness@unbabel.com (or use our support form), and we will be keen on analyzi...
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Configurations - Set up an Organization-wide email address
If you do not have an Organization-Wide Address you will need to set one up. Otherwise, you can skip this section. 1 - Under Setup, Navigate to the Organization-Wide Address setup page. 2 - Click ...
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Unbabel Connector General Settings
You can find the general configurations settings for the Unbabel Connector under the Unbabel - Configuration menu. To find it, search for the Item in the App launcher and click it. The menu w...